Concordia clearly, accurately and consistently represents itself to students, employees, constituents, donors, neighbors and the general public. Information regarding academic programs, goals, and student services are published and maintained in faculty handbooks, staff handbooks, student handbooks and Board handbooks. Archives of Concordia in the mass media are compiled, reviewed and archived by the Strategic Communications and Partnerships Coordinator. Should an inaccuracy be transmitted, the University media relations contact(s) monitor and provide an accurate and appropriate correction, or act to resolve the inaccuracy in an expedient manner. Program completion is described in the university catalogs and on the Concordia website. In addition, admission counselors and academic advisors regularly reiterate academic intentions, programs, services and demonstrate program completion cycles. As appropriate to their area of responsibility, publications are regularly reviewed by the Marketing Department, Office of the President, Office of the Chief Academic Officer, Student Affairs, Athletics, Office of Admission, faculty and staff committees.
Concordia abides by the following Statement for Approval of Published Materials to assure integrity in all representations about its mission, programs, and services: The Marketing and Communication Department at Concordia University reviews all materials for publication for mission fit, appropriate content, voice, tone, messaging and brand continuity. Materials are primarily written by the Marketing and Communication Department and sent to department and program heads for editing and approval. Once finalized, these approved messages and materials are then produced and distributed. Materials that are not written by the Marketing and Communication Department are proofed and edited by Marketing and Communications before publication of material by the author.