Services for Online/Distance Students
Concordia University - Portland has several educational programs for non-residential students who come to campus only for short periods of time, if at all, to receive instruction and/or complete coursework. These students include those enrolled in the MAT, MEd, EdD and MBA programs. The services of the Concordia University Libraries outlined here are intended to support the research requirements of these programs.
Faculty librarians provide reference service for online students by chat, email, text, and phone during normal business hours (generally 9:00 a.m. - 6:00 p.m., Monday through Friday, Pacific Time). The Ask a Librarian page contains all of our contact information. After hours, our chat service is staffed by librarians at other institutions and this service is generally available 24/7. You can also submit your research request via email, text, or phone after hours and you should receive a response within 24 hours on weekdays.
Remote Database Access
The Concordia University Libraries provides remote access to its research databases. When you attempt to access the Libraries' databases from off-campus, you will be prompted to enter your Concordia ID and password. Questions about your Concordia ID and/or password should be directed to the Help Desk (503.493.6591 or firstname.lastname@example.org).
You can request articles and print books that are not immediately available in the CU Libraries collections by using the ILLiad system for managing Interlibrary Loans:
Learn more about Interlibrary Loan here.
Mailing and emailing of materials
At your request, materials will be shipped to an address you designate (home or office, for example). The Library will cover the cost of shipping the materials to you; you must cover the cost of return shipping.
To return materials to the library, you may deliver them in person or ship them. Materials to be shipped should be appropriately packaged to ensure safe return to the University and shipped by a trackable delivery source (e.g., UPS). Liability for the materials is assumed by you when the material leaves campus. All due dates for return of materials, as outlined in the Circulation Policy, apply to materials shipped to you through this service.
Materials from the current and bound periodicals collection, the reference collection, the Curriculum Lab, the map collection, and materials housed in the Science Library may not be shipped off campus.
Copies of documents of reasonable length (generally under 15 pages) will be emailed to an address you specify. Documents longer than this will be mailed to you with the Library covering the mailing cost.