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Program Goals and Outcomes

Through the School of Management's commitment to excellence in teaching and mentoring, it will develop students who:

  • Think critically and creatively
  • Communicate clearly
  • Act ethically
  • Lead others to do the same.

Undergraduate Outcomes

The below set of Intended Educational Outcomes apply to the traditional undergraduate BA programs and the adult degree completion BS program. These Intended Educational Outcomes directly support the Strategic Vision Elements and Institutional Goals document of the university, and in turn, the institution's Mission Statement.

Upon completion of the undergraduate business program, students will demonstrate:

  • Relevant knowledge base
  • Understanding of diversity and multicultural impact in Business
  • Critical thinking, effective reflection and decision-making skills
  • Practical leadership skills
  • Ability to understand and adapt to change and innovation
  • High ethical standards and understanding of lives of service
  • Effective communication skills
  • Practical use of information technology

Assessment: Concordia University has embarked upon a university-wide assessment program. This program is ongoing and is expected to be functioning and accessible in late 2010 early 2011. In conjunction with this university-wide effort, the School of Management continues to vigorously refine and revise the SOM outcomes assessment program, the comprehensive tools for tracking assessment results, as well as the impending implementation of student portfolios. Our assessment programs include direct student feedback, end of course student evaluations, formal classroom evaluations, Alumni surveys, periodic advisory board input, and the administration of the ETS Field Test ( as an exit examination for all our graduate and undergraduate business students.

Assessment Utilization: The School of Management utilizes assessment data gathered through its various direct and indirect sources to assist in determining curriculum and course content and structure. For example, the ETS Field Test scores are continually reviewed for any consistently low scores. Where patterns emerge, curriculum and courses are adjusted to strengthen that area. Routine quick snapshot evaluations, done at the end of a course, are extremely valuable in timely sensing areas for improvement or validating curriculum. Use of outside industry speakers and partner faculty provide additional bases for comparison and fresh ideas- it is not unusual for new areas to be explored through such contacts.

Further information regarding SOM assessment is available through the Office of the Dean, School of Management .